ACCOUNT TERMS

  1. Utilizing our Service confirms that you are at least 18 years old and a human being. To sign up, you must provide your legal full name, a valid email address, and any other necessary information. Each owner or member account is designated for use by one individual only. All information provided during registration is subject to our Privacy Policy. Maintaining the confidentiality of your password is solely your responsibility. The Company bears no liability for any loss or damage resulting from your failure to maintain the security of your account and password. You can change your password at any time through your Account page.

  2. You are responsible for all content generated or uploaded within the system and all activities occurring under your account, including those initiated by your clients or members who possess accounts under yours. Transmission of any worms, viruses, or malicious code is strictly prohibited. The Service must not be employed for any illegal or unauthorized purposes, including violations of copyright laws.

PAYMENT, REFUNDS, UPGRADING AND DOWNGRADING TERMS

New users are entitled to a 7-day free trial upon signing up. Credit card details must be provided before the trial begins, but no charges will be incurred until after the 7-day period. Service fees are billed in advance on a monthly basis and are non-refundable. There will be no refunds for partial months of service or changes in account status (upgrading/downgrading). Downgrading the Service will result in immediate access to the new plan, with any remaining time on the previous plan converted into credits applied towards the new subscription. All fees are exclusive of taxes, which are the user's responsibility, excluding United States federal or state taxes. Upon upgrading or downgrading the Service, your credit card will automatically charge the new rate at the next billing cycle.

CANCELLATION AND TERMINATION

Users can cancel their subscriptions at any time by contacting us via email or through our platform. Access to the platform will continue until the end of the subscription period, with no refunds for early cancellations. Following account cancellation, content will be retained on our platform for 1 year, allowing for restarting a subscription without losing data. Deletion of all data is irreversible and final.

MODIFICATIONS TO THE SERVICE AND PRICES

The Company reserves the right to modify Service fees at its discretion, with any changes becoming effective at the end of the current subscription period. Prior notice will be provided to users regarding changes in fees, affording them the opportunity to terminate their subscription before the changes take effect. Continued use of the Service post-change constitutes acceptance of the modified subscription fee amount.

GENERAL CONDITIONS

  1. GUIDELINES FOR USE We have established certain guidelines in our Terms & Conditions to keep our community safe (“Guidelines”). By visiting or using the website or any Product, you agree to abide by these Guidelines, which are as follows: You will comply with all applicable law; You will not send, email, or otherwise make available any information or content which in any way infringes any copyright, trade secret, trademark, right of publicity, privacy, property or other intellectual property or proprietary rights, or any information or content which you do not have the right to make available, through any law, contractual or fiduciary relationship or otherwise; You will not act in any way that is fraudulent, false, misleading, deceitful or deceptive, such as by impersonating another individual or falsifying your association with an individual or entity; You will not send, email, or otherwise make available any material or behave in any manner which could be perceived as harassing, demeaning, threatening, “stalking”, defamatory, sexually explicit, abusive, vulgar, hate speech, obscene, indecent or otherwise objectionable; You will not send, email, or otherwise make available any material which would reveal the personal information of another individual; You will not behave in any manner which could limit or otherwise impact any other person’s use or enjoyment of the website and/or any Product; You will not engage in any unsolicited or unauthorized advertising nor will you send any spam; You will not engage in or encourage others to engage in any activity which would violate any law, constitute a criminal offense, give rise to civil liability, or infringe on the rights of any third party; You will not send any materials which contain viruses, devices, information collection or transmission mechanisms, trojan horses, worms, time-bombs, adware, keystroke loggers or any other programs or code which would be harmful to, interfere with or attempt to interfere with our systems; You will not engage in market research or any research intended to help a competitor; You will not deploy any automated query program, such as a bot or spider, at any time or for any purpose without our express written consent; You will not block or cover any advertisements on the website; With the exception of any personal information you share (which is covered under our Privacy Policy), once you send, email, or otherwise make available any material, we have the right to display, repurpose or otherwise use such material in any way; and You will notify us through the contact information provided below if you know or have reason to know that a violation of any of our Guidelines has occurred. We reserve the right to deny you access to the website and any Products in our sole discretion at any time and for any reason.

  2. INTELLECTUAL PROPERTY The website and its content and all Products, including but not limited to videos, coursework, training modules, photographs, sound recordings, images, digital content, material available as a free download, software, text, graphics and other material, are owned or licensed by the Company and are protected by copyright, trademarks (whether registered or unregistered), design rights, database rights and all other intellectual property rights afforded to us (“Intellectual Property”). While you may view and have access to our Intellectual Property for your own personal and non-commercial use, you agree to abide by the following: Our Intellectual Property must be kept intact with the proper copyright and other intellectual property notices; and You may not reproduce, resell, distribute, publicly perform, create derivative works, translate, transmit, post, republish, exploit, copy or otherwise use our Intellectual Property for any commercial or non-personal use, unless you have received explicit written consent from us to do so. It is in our sole discretion to give written consent for you to reproduce, resell, distribute, publicly perform, create derivative works, translate, transmit, post, republish, copy or otherwise use our Intellectual Property. If you have any questions, pleaseWe reserve the right to refuse service to anyone at any time and for any reason. Your usage of the Service is solely at your own risk, and no warranties, whether expressed, implied or statutory, are included with free trials or paid subscriptions. Technical support is provided only to paying account holders, and support for non-paying customers is offered at our discretion. We utilize third-party vendors and hosting partners for the necessary infrastructure to run the Service.

  3. NO WARRANTIES Your use of this website and any Products is entirely at your risk, as the website and our Products are provided on an “as is” and “as available” basis. We do not make any express or implied warranties or representations relating to the website, its content and our Products, including but not limited to warranties of title, merchantability, fitness for a particular purpose and non-infringement of third parties’ rights. We also do not make any express or implied warranties or representations that the website will operate without error or that the website, the servers relied on, our Products and any content is free from computer viruses or other potentially harmful or destructive features. Some jurisdictions do not permit the exclusion of certain warranties. As such, some of the exclusions referenced in this section may not apply to you.

  4. LIMITATION OF LIABILITY To the fullest extent permissible by law, the Company and our directors, contractors, successors, joint venture partners, shareholders, agents, affiliates, officers, employees, assignees and licensees, as applicable, shall not be liable for any direct, indirect, special, incidental, consequential, exemplary or other loss or damage, including but not limited to damages for loss of profits, goodwill, business interruption, use or loss of data or other intangible losses, which may directly or indirectly arise out of or be related to your use of or inability to access this website or any Products or your reliance on any advice, opinion, information, representation or omission contained on, or received through this website or any Products, even if we have been advised of the possibility of such damages occurring. This limitation of liability applies whether such liability arises from tort, negligence, breach of contract or any other legal theory of liability.

  5. INDEMNIFICATION You shall indemnify, defend and hold harmless the Company and our affiliates, and our respective directors, contractors, successors, joint venture partners, shareholders, agents, affiliates, officers, employees, assignees and licensees from and against any and all damages, liabilities, losses, costs and expenses resulting from any suits, proceedings, judgments, demands, causes of action and claims (collectively, the “Claims”), including legal and accounting fees and expenses, whether or not involving a third party claim, to the extent arising out of, relating to or resulting from: (i) your use or misuse of this website or any of our Products, (ii) your breach of this Agreement, or (iii) your violation of any third party rights, including without limitation any copyright, trade secret, trademark, right of publicity, privacy, property or other intellectual property or proprietary rights. We will provide you with notice of any Claims, and may in our sole discretion assist you, at your expense, in defending such Claims. We reserve the right to assume exclusive control of defending any such Claim, at your expense, including choice of legal counsel. You agree to cooperate and assist us in defending any such Claim.

  6. CONFIDENTIAL INFORMATION Please do not send, email, or otherwise make available any material that contains any confidential information.

  7. WEBSITE AVAILABILITY Your access to the website or Products may occasionally be restricted, such as when we need to make repairs or are introducing new features. Your access to the website or Products may also become permanently disabled, such as if we decide to terminate the operation of the website or Products. We cannot guarantee that you will have continuous access to the website or Products.

  8. REFUND POLICY We reserve the right to change our refund policy at any time.

  9. GOVERNING LAW All matters relating to or arising out of this Agreement shall be governed by and construed and interpreted under the laws of the state of Indiana, United States of America, without regard to conflicts of laws principles that would require the application of any other law.

  10. VoEmpower Coaching, LLC reserves the right to remove content or accounts containing content deemed unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates intellectual property rights or these Terms of Service. Any form of abuse towards Practice.do customers, employees, members, or officers will result in immediate account termination.

  11. You acknowledge that the technical processing and transmission of the Service, including your content (excluding credit card information), may involve unencrypted transfers over various networks and conforming to technical requirements of connecting networks or devices. We bear no liability for any lost or corrupted files.

  12. VoEmpower Coaching, LLC makes no warranties regarding the Service, including but not limited to meeting specific requirements, adding or modifying features based on customer requests, uninterrupted service, accuracy or reliability of results, or quality of products, services, information, or other materials obtained through the Service.

  13. You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from your use of the Service, including but not limited to loss of profits, goodwill, use, data, or other intangible losses.

  14. The failure of the Company to exercise or enforce any right or provision of the Terms of Service does not constitute a waiver of such right or provision. The Terms of Service constitute the entire agreement between you and VoEmpower Coaching, LLC, governing your use of the Service, and supersedes any prior agreements between the parties.

  15. BINDING ARBITRATION In the event that either party asserts that there is a dispute arising out of or relating to this Agreement, such party shall first notify the other party in writing, specifying the nature of the dispute and scheduling a meeting to attempt to resolve the dispute. If no resolution is reached within thirty (30) calendar days of the delivery of the written notice, either party may then elect to exclusively and finally resolve the dispute by binding arbitration by filing a written notice of arbitration in accordance with this section under the subheading “Binding Arbitration” and the Rules of Conciliation and Arbitration of the International Chamber of Commerce applicable at the time of submission of the dispute to arbitration (the “ICC Rules”). Notwithstanding anything to the contrary in the ICC Rules, the following terms and conditions shall apply. The arbitration shall be conducted by a panel of three (3) arbitrators. Each party shall have the right to appoint one (1) arbitrator within fifteen (15) days following the delivery of the written notice of arbitration, and a third arbitrator shall be selected by those two (2) party-appointed arbitrators within thirty (30) days of the appointment of the two (2) party-appointed arbitrators. The arbitration proceedings shall be held in Boone County, Indiana, United States of America in the English language. The parties shall equally bear the costs and fees of the arbitration, and each party shall bear its own cost for its own legal expenses. The arbitrators shall apply the substantive law set forth in the section of this Agreement under the subheading “Governing Law”. Any arbitration proceeding shall be conducted on a confidential basis. The arbitrators shall specify the reason and basis for their decision, the reason for any damages awarded and the breakdown for such damages awarded, and the basis for any other remedy authorized under this Agreement, including but not limited to injunctive relief or specific performance. For the avoidance of doubt, nothing in this Agreement shall prevent us from seeking injunctive or other equitable relief. The decision of the arbitrators shall be considered as a final and binding resolution of the dispute, shall be final and binding on the parties, and shall not be subject to appeal or reexamination. The award of the arbitrators may be entered as a judgment and enforced by any court of competent jurisdiction. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE TO WAIVE YOUR RIGHT TO TRIAL BY JURY IN ANY PROCEEDINGS, ACTION OR COUNTERCLAIM. INJUNCTIVE OR OTHER EQUITABLE RELIEF We may seek injunctive or other equitable relief that is necessary to protect our rights and intellectual property. All actions or proceedings related to this Agreement that are not subject to binding arbitration will be brought solely in the state or federal courts of the State of Indiana, United States of America. You hereby unconditionally and irrevocably consent to the personal and subject matter jurisdiction of those courts for purposes of any such action. CLASS ACTION WAIVER You agree that any dispute arising out of or relating to this Agreement shall be solely between you and the Company. YOU AGREE TO WAIVE THE RIGHT TO LITIGATE IN COURT OR ARBITRATE ANY CLAIM OR DISPUTE AS A CLASS ACTION. YOU AGREE THAT YOU WILL ONLY MAKE CLAIMS AGAINST US IN YOUR INDIVIDUAL CAPACITY, AND CANNOT MAKE CLAIMS AGAINST US AS A MEMBER OF A CLASS OR AS A REPRESENTATIVE.

ONE-ON-ONE COACHING SESSION 

By scheduling a coaching session, you agree to collaborate towards your personal goals. Coaching is a professional relationship focused on goal-setting and personal development and is not a substitute for mental health care, counseling, or therapy. Confidentiality is maintained except as required by law. Coaching does not provide legal, financial, or medical advice. You agree to the following statements below.

  1. I acknowledge that the coach has provided full disclosure, and by booking this session, I agree to collaborate with the coach to achieve my desired goals and objectives through the coaching process. As a client, I comprehend and accept full responsibility for my physical, mental, and emotional well-being during coaching calls, including the decisions I make. I understand that I have the option to terminate coaching at any time.

  2. I recognize that coaching is a professional, client-centered relationship aimed at fostering the creation and development of personal, professional, or business goals, along with the formulation and execution of strategies to achieve those goals. Coaching encompasses all aspects of life, including work, finances, health, relationships, education, and recreation. It is solely my responsibility to determine how to address these matters, integrate coaching into those areas, and implement my choices.

  3. I understand that coaching does not involve diagnosing or treating mental disorders as defined by the Indiana Psychiatric Society. It is not a substitute for counseling, psychotherapy, mental health care, or substance abuse treatment. I commit to consulting with my mental health care provider before engaging in coaching if I am currently undergoing therapy or under the care of a mental health professional.

  4. I acknowledge that information shared during coaching sessions will be kept confidential unless otherwise stated in writing, except as mandated by law. Additionally, I understand that certain topics may be shared anonymously and hypothetically with other coaching professionals for training or consultation purposes.

  5. I am aware that coaching should not replace professional advice from legal, medical, financial, business, spiritual, or other qualified professionals. For matters pertaining to these areas, I will seek independent professional guidance. I understand that all decisions made in these domains are solely mine, and I accept full responsibility for my decisions and actions.

PAYMENT TERMS & REFUND POLICY

  1. One-on-one Coaching Fees must be paid in advance before the beginning of each session. Bookings with Cancellations after 24 hours are non-refundable. Rescheduling must take place 48 hours before the meeting time. 

  2. Either party can terminate the agreement by providing 30 days' written notice.

FURTHER INQUIRIES

For additional information about VoEmpower Coaching, please don't hesitate to reach out with any questions to Support@voempowercoaching.com.

PRIVACY POLICY

We gather, acquire, and retain any information you input on our website or provide through other means. We may employ software tools to gauge and gather session data, such as page response times, durations of visits to specific pages, interactions with pages, and methods used to navigate away from them. Additionally, we gather personally identifiable information, such as names, email addresses, phone numbers, payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

When you schedule a session on our website, we gather the personal information you provide, such as your name, address, and email address. Your personal information will solely be utilized for the purposes specified above.

We collect both Non-personal and Personal Information for the following objectives:

  • To administer and deliver the Services;

  • To offer continuous customer assistance and technical support to our Users;

  • To have the capability to communicate with our Visitors and Users via general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to enhance our respective services;

  • To comply with applicable laws and regulations.

Our company's website is hosted on the Squarespace.com platform, which enables us to market our products and services to you online. Your data may be stored through Squarespace.com's data storage, databases, and general applications. They store your data on secure servers protected by a firewall. You consent to Squarespace's terms and conditions by agreeing to use this website. https://www.squarespace.com/terms-of-service

All direct payment gateways provided by Squarespace.com and utilized by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, a collaboration of brands like Visa, MasterCard, American Express, and Discover. These requirements ensure our store and its service providers' secure handling of credit card information.

We may contact you to notify you about your account, troubleshoot issues with your account, resolve disputes, collect fees or debts owed, solicit your opinions through surveys or questionnaires, send updates about our company, or as otherwise necessary to enforce our User Agreement, applicable national laws, and any agreements we may have with you. We may contact you via email, telephone, text messages, or postal mail for these purposes.

Terms and Conditions

These Terms of Service ("Terms") pertain to VoEmpower Coaching, LLC ("the Company," "We," "Us," or "Our") and apply to all usage of our subscription service ("Service").

We retain the right to modify these Terms periodically and will notify you via email of any updated versions. Your ongoing utilization of the Service will be considered acceptance of any new Terms.